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Person holding a long door handle and rectangular lock case beside an open wooden door with exposed hardware recesses. — Vintage Mortise Lock Service, Brantford
Two detached brass lock cylinders and four house keys on a wooden counter. — Lock Rekeying, Brantford

Change or rekey · Brantford

Vintage Mortise Lock Service in Brantford

The brass knob on the front door of your century home turns, but nothing happens on the other side.

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In plain words

Occasionally a case really is finished, with a cracked body, a bolt worn to a sliver or a hub broken in two, and the answer is a replacement that respects the door. Reproduction mortise cases are made in common vintage sizes and backsets, and a modern case with a pin-tumbler cylinder can fit many old pockets with little woodwork once its faceplate and hub also line up. The locksmith measures the case, backset, faceplate and trim spacing before ordering, aiming for the new case to drop in with your original knobs and escutcheons going back on. From the hallway, the door looks untouched; it just works.

Sound familiar?

The interior bedroom doors on the second floor have the original mortise latches, and none of them close any more. The doors drift open, the small brass turn buttons do nothing, and the keyholes have been empty for as long as anyone can remember.

How the visit goes

Vintage Mortise Lock Service

How the visit goes

Kneeling technician using a small tool at the handle set of a black door, with an open tool bag and yellow flowers. — Brantford
Technician holding a key fob over a metal workbench with a rugged tablet and loose fobs, beside a gray SUV. — Brantford
  1. Reading the faceplate

    Standing at the open door, the locksmith looks at the narrow brass or steel plate in the door edge. Its height, the spacing of its screws, any maker's stamp, and whether it shows one bolt or two tell a good deal about what is inside: a latch-only case for an interior door, a latch and deadbolt case for an entry, or a privacy function with a turn button. The distance from the door edge to the centre of the knob, the backset, is measured, along with the spindle size. These figures decide which springs, followers and, if it comes to that, which replacement case will fit, so they are written down before the lock is disturbed.

  2. Springs, levers and followers

    Springs are the usual culprits and the easiest fix. Broken coil and flat springs are matched from stock by length, wire gauge and shape, and fitted so the latch snaps out and the knob returns to level. A worn or cracked lever is matched from a donor case where one exists; where it does not, a replacement is filed from stock to the original's profile, which is slow, careful bench work rather than magic. A rounded hub is replaced or bushed. When every part moves as it should, the case is closed and cycled by hand with the cover on until the action is smooth and even in both directions.

  3. The interior doors in step

    Where a set of interior mortise latches was serviced together, you leave with bedroom and bathroom doors that close and stay closed, privacy turns that actually lock, and, if you wanted it, a single bit key that operates every interior lock the way the builder intended. A note of which key fits which door goes into the house file. Interior cases need almost no care beyond a drop of oil every couple of years and a check that a turn button has not been painted over. A child who locks a bathroom and cannot reopen it is released from outside with the bit key, so keep it somewhere the adults can reach.

Vintage Mortise Lock Service

In the van

  • Latch and hub springs

  • Spindle and knob set screws

  • Dry graphite or PTFE lubricant

  • Reproduction mortise case

  • Hub followers and lever packs

Technician in a green jacket pointing a pen at an open notebook while a seated person listens at a wooden table. — Brantford

Vintage Mortise Lock Service

What affects the quote

  1. Number of locks in the visit

    One entry lock is the simplest case. A whole floor of interior latches, or the front and back doors together, is a longer visit, and each case is quoted on its own so the total is easy to follow.

  2. Making the inside key-free

    Fitting a thumb-turn or interior release to a deadbolt that was keyed on both sides is its own small item, and one most owners of an entry door choose to include.

  3. How many keys you want

    Bit keys are made individually by hand and cylinder keys are cut per copy, so the count you ask for is a line of its own. Decide who in the household needs one before the visit.

What to have ready

  • Is the deadbolt keyed from the inside as well as the outside?
  • Does the deadbolt throw fully with the key or the thumb-turn?
  • Is the trouble worse with the door closed than with it open?
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Vintage Mortise Lock Service: questions

Questions
Does a rented home need the landlord involved for this work?

Repairing a lock so it works as before is ordinary maintenance, but anything that changes who can open the door, such as a rekeyed cylinder or new keys, is something a tenant and landlord are expected to agree on and share keys for. The locksmith asks up front who should receive keys and can leave a note of what was done for the property manager, so both sides know what is on the door.

Is it worth repairing an old mortise lock instead of replacing it?

Usually, yes. The mechanisms are simple and robust, and what fails is nearly always a spring, dried grease or wear on one part, all of which are repairable on a bench. Replacing the lock with a modern cylindrical set means boring a large hole through the door stile and filling the old pocket, which is more work and changes the door for good. A rebuilt case keeps the original trim and keeps the door intact.

Is it safe to keep a deadbolt that is keyed on both sides of the entry door?

It is better not to. A bolt that needs a key from inside can trap the household when a key is not to hand, and a door people leave the home through works better opening without keys or special knowledge. During service the locksmith fits a thumb-turn to the bolt tail or otherwise makes the inside release without a key, keeping the vintage lock and the clear way out.

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