Commercial · Brantford
Commercial Rekeying
A break-in overnight took the cash float and a staff member's bag with her work keys inside it.
In plain words
Commercial rekeying changes the pins inside a business's existing lock cylinders so that a new key operates them and every earlier key stops working, while the hardware itself stays on the door. The locksmith works from a list of the openings the business controls and the people who need to pass through each one, sets the cylinders to fresh combinations, cuts keys to match and records which key opens which door. Because nothing is replaced unless it is worn, a whole premises can be brought back under control in one scheduled visit, with the doors locking and unlocking exactly as before but answering only to keys you have counted.
How the visit goesTwo people left over the summer and the keys they handed back came up one short. Nobody is sure whether the missing key was for the front door, the stockroom or both, and the sign-out sheet stopped being filled in a year ago.
Commercial Rekeying
How the visit goes
Which doors are the landlord's
In a plaza, an office building or a multi-tenant industrial unit, some doors on your floor plan are not yours to rekey. Corridor doors, electrical and mechanical rooms, shared loading doors and the building's fire exits usually sit on the landlord's master system, and a suite entrance may be required to accept the landlord's key as well as yours. The locksmith sorts the openings into two columns before starting: those the lease puts under your control, which get the new plan, and those that stay as they are or need the property manager's say-so. Where a suite door must accept both a tenant key and the building master, it is pinned to do exactly that.
Retiring the old keys
The job is finished when the old keys are proven dead, not when the new ones work. At every rekeyed opening the locksmith tries a sample of the old keys, including the master if one existed, and confirms that each one enters the keyway and turns nothing. The collected old keys are then cut through with snips in front of the manager and can be handed back as scrap or taken away. Any door deliberately left on its original key is written on the chart in plain words so nobody assumes it changed. That last check is what turns a day of brass work into a genuine reset of who can open the business.
Storefront hardware ready for the salt
Cylinders on a street-facing door live a hard life: slush, salt spray from the sidewalk plough and a dozen freeze-thaw swings a winter. Each cylinder handled during the rekey is cleaned and dressed with the lubricant approved for that model, a dry graphite, PTFE or specified liquid lubricant applied sparingly, since too much graphite can gum a cylinder just as oil traps grit. Keep it that way with a puff of the same lubricant each autumn and a wipe of the key before it goes in on a slushy morning. A set screw snugged, a cam aligned and a bolt that throws fully are part of the handover, so the rekeyed door also locks more cleanly than it did before.
Commercial Rekeying
In the van
Cylinder removal and spanner tools
Master pins
Rekeyable padlocks
Mortise cylinder set screws and cams
Dry graphite or PTFE lubricant
Commercial Rekeying
What affects the quote
Interchangeable cores versus repinning
Cores swapped with a control key are the shortest work on site, while cylinders that must come apart on a bench take longer. Supplying spare cores for the manager to hold is priced as its own line.
Mix of lock types
A key-in-lever cylinder, a storefront mortise cylinder, a back-door rim cylinder and a padlock take different handling, though several full-size formats can share one pin kit for the same key system; a premises with a wide mix of cylinder types and brands still takes longer than one with one.
Number of cylinders
The count of openings drives the quote more than anything else: each cylinder is removed, repinned, refitted and tested individually, so a three-door shop and a twelve-office suite are very different jobs.
What to have ready
- Do you have a current list of who holds keys?
- How many doors, padlocks and cabinets do you want included, and where are they?
- Does your lease say anything about changing locks or giving the landlord a key?
Commercial Rekeying: questions
QuestionsCan all our doors be put on a single key?
Yes, if the cylinders share a keyway or can be fitted with ones that do. Keying everything alike is popular with small shops because staff carry one key and spares are simple. The trade-off is that one key then opens the cash room as readily as the front door. Many businesses choose a middle path: the doors everyone uses on one key, the sensitive rooms on another, and an owner's master that opens both.
What happens with our fire exit doors and panic bars?
The outside cylinder on an exit door controls entry only, and it can be rekeyed like any other. The inside stays as it must: one push or one turn, no key, no special knowledge, on the exit door itself and on any door on the way to it. A locksmith will not add a keyed device to the inside of an exit, and will point out one if it already exists.
Will rekeying affect our alarm system or card readers?
Mechanical rekeying leaves electronics alone: alarm panels, card readers and keypads keep their codes and credentials. What changes is the list of people holding keys, and it is worth updating the alarm company's keyholder list and retiring the codes of anyone who has left at the same time, since keys and codes usually walk out together. Where a door has both a card reader and a keyed override, the override cylinder is rekeyed with the rest.
Related services
- Access Control InstallationSomething went missing from the storeroom over a weekend, and when you ask who was in the building, the honest answer is anyone with a key.
- Panic & Exit HardwareThe new access-control reader at the staff entrance works fine going in, but nobody has sorted out the door's exit side, and right now a card reader and a pushbar exist as two separate ideas.
- Commercial-Grade Lock ReplacementAt closing time the hookbolt on the storefront door catches the keeper only on the second or third try, and one employee has started giving the door a shoulder to force it home.